Target’s return and exchange policy offers a 90-day window — or one year for Target Owned Brand items — so long as they’re in new, unopened condition. It doesn’t matter how many days you as seller put for your return policy. ... Consumer Law - opens in new window or tab and we recommend you familiarise yourself with these before selling on eBay. Find the return policy. Here's how: Tip For these reasons, it can be tempting to ignore the reality of returns and exchanges and leave the mounting problem unaddressed. If you don't accept the return and get negative feedback, just reply with "Customer requested refund despite a strict "No Returns" policy." Remember that even if you choose not to offer returns, under eBay Money Back Guarantee, the buyer can still return an item if it doesn't match the listing. An important issue to keep in mind when considering your returns policy on eBay is that even if you opt for a ‘no returns’ policy, buyers can still return merchandise under the eBay money back guarantee which applies when sellers send items that do not match the item description or image. Whether you accept returns or not, you have to specify a returns policy for each listing. The regular return policy will apply to any purchases made starting December 26, 2019. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description. For those rare cases when they don’t go that way, the eBay Money Back Guarantee may help. Here are some tips to help. eBay will not return any listing fees, and PayPal will not return the flat rate $0.30 they took. Check the seller's return policy in the listing to see who is responsible for return postage costs. @craftycoiner  The "No returns accepted" setting is somewhat of a misnomer in that eBay provides a tool for Buyers to force sellers to pay return shipping and process a return via the Resolution center and an "Item not as described" claim (INAD). 772) for Return Approval and a Return Authorization Number. 6 1 16. Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Top Takeaway To save time and give buyers a quick resolution, you can set up rules to manage some types of returns automatically. Seller return policy for the item is “No returns,” or the item’s return window has closed. Appeal eBay's decision about a return or missing item for buyers If you don’t agree with our decision after we stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case closing. The item was purchased on eBay.com.au, and your eBay.com.au account must be active at the time of using the eBay return label service (not suspended nor made inactive by eBay). Even if you specify "no returns accepted", under the eBay Money Back Guarantee the buyer can still return an item if it doesn't match the listing description. The following criteria must be met in order to be eligible for a refund. Electric item arrived broken I’m passed the 30 day return policy, Refund of money when seller has a no return policy and won’t give address. If you wish to submit the request that it not be implemented that … Refunding a customer's order can result in a loss of profitability on orders, and knowing that someone disliked your product can be disheartening for business owners that strongly believe in the benefits of what they sell. Return Policy. Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I've often said they should simply get rid of that setting, this is Retail sales and Buyers can return items if they wish, for whatever reason be it true or false. Creating an eBay returns policy . Step-2: Choose the reason to return the product. Very interesting! Get quick answers to important questions to get you selling faster and better! If you don't follow our item condition policy for returns, you may not receive a full refund. I could never use the ebay shopping cart, as it required the 30 day return policy. Learn more about the item condition policy. Included in this spring update are crucial changes to seller […] And it penalizes those that offer a return policy of fewer than 30 days (or no return policy at all). you] Returns must be post marked within 30 days of the original order date. Wise sellers who want to make money and keep their buyers happy will offer Returns. eBay offers five different return policy options for you to choose from: No returns accepted. You must call Tires By Web Customer Service at 800-576-1009 (ext. Question. eBay recommends that the seller use a drop-down menu to add a return policy, meaning the policy is usually listed on the item page. Seller’s return window: Review the seller’s return policy and return window before you make a purchase. This was always the policy, if the customer did not return the item, then you're shit out of luck, eBay never said they would remove it if the item wasn't returned. eBay have announced a change is coming for sellers who allow buyers to collect items in person. Why does eBay have the option of no returns? How to protect yourself against buyer abuse - falsely using not as described policy - to return? Setting Up a Buyer-Friendly Return Policy . Returns, refunds, and exchanges are all a part of doing business online. Something went wrong. When a buyer opens a return request, we'll notify you by email (to your registered email address) and through eBay Messages - opens in new window or tab. The refund or return process and policy on eBay isn't quite the same as it is on other e-commerce websites. Buyers can open a case up to 60 days after they receive to file a claim. Jun 17, 2020, 08:00am EDT. Start a return. eBay’s search engine favors listings with a return policy above 30 days. All shipping costs must be pre-paid by the party returning the merchandise [i.e. Since eBay ordered its business sellers to extend their returns policy from 14 to 30 days last year, sellers complain that return rates have escalated and they are being penalised for complying. Return policy options for eBay sellers. ... “Remember, all listings on eBay must specify a return policy—even if the policy is no … Thanks. For the 2020 holiday season, most of the items shipped between October 1 and December 31 can be returned until January 31, 2021. Look for the receipt you received by email from eBay for the purchase. Ebay needs to be able to turn these fraudulent SNAD returns into a buyers remorse return instead of making us great sellers go through all the nonsense. Once an eligible item passes authentication through Authenticity Guarantee, sellers have completed their obligation to the buyer for that transaction and that item cannot be returned. "According to eBay's own "Seller Protections" policies, if a buyer opens a return falsely claiming that the item is not as described, the seller can report the buyer. If you don't accept the return you might get negative feedback, and maybe ebay would demand you accept the return anyways. Did eBay Change Feedback Removal Policy? Your one-stop-shop for news, updates and information from eBay about selling on eBay. And if the buyer does let you know there's a problem, it's important to get back to them promptly. Read on for the low down on returns on eBay as we know it today. It goes without saying that the most attractive return policy for the eBay buyer is free returns. As of May 2018, eBay.com users have these five ‘streamlined’ return policy options to choose between when creating item listings: Copyright © 1995-2021 eBay Inc. All Rights Reserved. Stay Connected If you no longer want an item, you'll be able to see in the listing if the seller offers returns, how long you have to request a return, and any other conditions. You … Make sure you specify how long the buyer has to notify that they want to return an item (either 30 or 60 days), and who'll pay for return postage. If you sell on eBay as a business, you may also have obligations under the Australian Consumer Law - opens in new window or tab and we recommend you familiarise yourself with these before selling on eBay. If the seller is Top Rated, and not currently in the "Very High" category, then the open case in service metrics will be removed. If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee. New eBay INAD return policy? Will Etsy implement or not is hard to say. Enter your search term to display live search results. So as for your situation, I too had no return policy. Return the item in the same condition you received it in — pack it well. Yet Sellers are graded on the number of those type returns they receive. How to Avoid Excessive Fees A key to avoiding excessive eBay seller fees is to get a full understanding what causes an increase in fees. From 2020, we'll automatically update any listings with non-compliant returns options. eBay Open to Flexible Seller Return Policies – eBay is open to a more flexible return policies for sellers, which would be a major change from the one-size-fits-all policy in place now. Even if you specify "no returns accepted", under the eBay Money Back Guarantee the buyer can still return an item if it doesn't match the listing description. Their return policy will indicate who pays for the return shipping. Go to the ‘ Add other details ’ part of your item listing form and choose ‘ Returns Accepted ’ or ‘ No returns accepted ’ depending on what you have decided is right for you. It can take up to 25 days for an item to reach us once you return it. There are some simple, practical steps you can take to reduce the risk of something going wrong with your buyers' purchases. Even if you don't accept returns when a buyer's changed their mind, you can use return rules to help you manage returns for items that don't match the listing. Buyers can return an item if the seller accepts returns, as stated in the listing, and the return takes place within the seller’s return window. Close. If the purchase is covered by the eBay Money Back Guarantee policy, you'll have to accept the return, even if you have a no returns policy. eBay (NASDAQ:EBAY) shareholders made out well in 2020. I didn't realize this site had so many sellers! You can offer 14-day returns in the following categories: Will Etsy implement or not is hard to say. If you read the article, Etsy's goal is to do whatever works for the buyer. If you are responsible for return shipping, make sure you add tracking details. Return policy. Whatever you decide your policy is, it needs to be clearly specified in your listings. 30-day free returns. You can put 14 days or no returns all day long, but it doesn’t mean much. Returns from retailers like Target are now being bulk-sold on eBay, where smaller sellers can buy them up and resell them individually. Select the applicable selling categories. Thankfully, dishonest buyers are in the very small minority at the bottom of the barrel. by: SomeRandy : Mon Jan 20 08:27:36 2020: Removal was only for returned items that the seller paid for return shipping. But the online marketplace's returns … You can also set more specific rules to handle returns on different types of items. We have different return timings and procedures, depending on why you need to return your product to us. Credit card companies can trump any seller's no return policy unless they meet what is listed above. If the purchase is covered by the eBay Money Back Guarantee policy, you'll have to accept the their return, even if you have a no-returns policy. Now ebay will not consider the merits of the return claim (for No Return items). A generous return policy can help you attract more buyers and qualify for an eBay Plus badge. Here's how the seller may respond: Accept your return request and offer a full refund – You'll return the item and the seller will then issue you a full refund – depending on their returns policy, this may or may not include the original postage cost. eBay wants buyers to feel confident purchasing on the site, so they guarantee that if an item isn't as described or doesn't arrive, the buyer will get a refund. It has some use when the buyer is honest whereas dishonest buyers will get to keep your item, get a full refund including postage, AND give you a negative feedback no matter what you do. Just in the United States, Statista estimates return deliveries will cost businesses $550 billion by 2020—a 75.2% increase from four years earlier. Ebay has their own policy and that is what it goes by. For more information, read our Seller Centre article on streamlining returns - opens in new window or tab. Return merchandise authorisation If you use return merchandise authorisation (RMA), you'll have 8 calendar days to provide your buyers with a label before they can send the item back. Return and exchange periods - Extended holiday return policy Purchases made October 13, 2020 through January 2, 2021 have an extended return period through January 16, 2021, excluding items purchased with a third-party contract (e.g., cell phones, cellular tablets and cellular wearables, AppleCare monthly plans, etc. Seems very open to scams. If someone could explain that I would love to hear the answer. From 2020, we'll automatically update any listings with non-compliant returns options. Beginning September 14 th 2020, eBay will automate the returns and refunds processes for active managed payments sellers to align the seller experience across the eBay platform. When the buyer opens a return request we'll notify you by email (to your registered email address) and through eBay Messages - opens in new window or tab. Any return periods will exclude the dates that stores are closed. Extended Holiday Return Timeframe. Here are some tips to help. the customer, a.k.a. Changes to your return rules will automatically apply to all future return requests, but won't apply to returns already in progress. So to put that in perspective,  Sellers are graded on a scenario where Buyers can be lying and eBay has no infrastructure in place to determine whether an INAD return is truthful or not ... {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Try to be as friendly and straight forward in the reply. eBay Stores > maxtonusa > All Categories; Save this seller | Sign up for Store newsletter. We work hard to make returns smooth. 60-day free returns. I do find it extraordinary that eBay has morphed into some sort of "no fault buyer" marketplace. Fill in the total refund amount(s) and the return reasons. Start a return. Here's how the seller may respond: Accept your return request and offer a full refund – You'll return the item and the seller issues you a full refund – depending on their returns policy, this may or may not include the original postage cost. And turn the buyers able to write negative reviews without any provocation. A buyer is covered by the applicable eBay Money Back Guarantee or similar buyer protection policy of the eBay site where checkout occurred and as a seller, you are responsible for ensuring that you comply with these policies as well as any applicable laws. eBay released the Spring Seller Update on February 26, 2020 and announced changes to its User Agreement that take effect on March 27, 2020 for existing users. Who pays for return postage – you or the buyer – depends on the reason they're returning the item and your return policy. Stay Connected Choose the return reasons when this rule will apply. A buyer must request a return no later than 30 days after the actual (or latest estimated) delivery date, or, if the seller's return window is longer, within the return window; For event tickets, a buyer must request a return no later than 7 days after the event date or 30 days from the actual (or latest estimated) delivery date, whichever is later eBay is only going to decide in the buyers favor regardless. Getting a return request can be painful both financially and emotionally. A buyer must request a return no later than 30 days after the collection date or the actual (or latest estimated) delivery date, or, if the seller's return window is longer, within the return window The seller has 3 business days from the request to respond to the buyer with a solution. If you accept returns, it means a buyer can return an item for any reason, including because they changed their mind or chose the wrong item. I hate looking at the ebay forums, because ebay absolutely controls the narrative. While dealing with returns can be painful as a seller, it’s also a necessary evil: eBay will boost listings that offer a return policy of 30-days or more. Unwanted items. Not only can eBay force the refund when a seller has a No Returns policy, but they can also do it without requiring the buyer to return the item - meaning the seller has lost the buyer's money, the postage paid and the item itself. If an item is damaged, defective, or doesn't match the listing description, a buyer can return it – regardless of your returns policy. If you decline the return or return shipping, eBay will rule in favor of the buyer, and they often just refund the buyer's money from your account without requiring a return at all (you said you have a no returns policy, which means you do not want it back.) Original review: Dec. 27, 2020. eBay had listed with one of their Sellers a "Authentic CHANEL" earrings for Sale. Anything purchased through December 24, 2019, can be returned until January 25, 2020. For example, you can create rules to: Handling some returns automatically not only saves you time, it's also great customer service, as the buyer gets their return request sorted out straight away. If the value of the item you are returning is more than €550, signature confirmation is required to prove the seller received the return. Gamestop. For those rare cases when they don’t go that way, the eBay Money Back Guarantee may help. 2 years ago. If a buyer doesn't receive their item, they're entitled to a refund unless you can provide tracking information showing that it was delivered. The buyer automatically will be able to return an item - all they have to do is say it is not as described. Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. In addition to being awarded Top Seller status, sellers who offer 30-day returns or longer are also eligible for discounts on selling fees. Show more. Make sure you've set up a return address - opens in new window or tab. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. (In case of replacement – you need to buy a replacement after returning the product in-store)Step-3: Select return method: Return by Mail then select Continue to print the shipping label. When you sell on eBay, you need to state whether or not you accept returns, and if so, under what conditions. You will see this in the ‘ Return policy ’ drop-down menu. Step-1: Go to Your Account > Purchase history and then select the item that you wish to return. New eBay INAD return policy? Use Tab key to navigate results. And it penalizes those that offer a return policy of fewer than 30 days (or no return policy at all). If you read the article, Etsy's goal is to do whatever works for the buyer. 60-day buyer-paid returns. Question. Not only can eBay force the refund when a seller has a No Returns policy, but they can also do it without requiring the buyer to return the item - meaning the seller has lost the buyer's money, the postage paid and the item itself. Seems very open to scams. This year is no different, with the choice of return policies being overhauled and further automation. You can return it even if the seller's returns policy says they don't accept returns. * The return button will be shown in your Purchase History next to the item. Since many items purchased between Oct 16, 2020 and Dec 25, 2020 are gifts, all items with shorter return windows have an extended return timeframe allowing more time to return unwanted items. Crisis Catalyzes Demand For Digital Infrastructure. [Photo: courtesy of Bulq] By Steven Melendez 4 minute Read Accept some returns automatically, while continuing to process others manually, Refund the buyer automatically and allow them to keep the item, if the return postage cost is higher than the item's cost, Provide different return addresses for different items. Offer a Fair Return Policy Many new sellers don't like the idea of offering a return policy, but under the eBay Guarantee , all sellers have one whether they like it or not. Having a no return policy is of little use, but not completely no use. You can choose to offer one of the following return policies: No returns; 30-day buyer-paid returns; 30-day free returns; 60-day buyer-paid returns; 60-day free returns; Some product categories have unique retail standards where you’ll be able to offer variations on the returns policy options. Meet other eBay community members who share your passions. For items bought online or over the phone, unwanted items can be returned even if you have opened them for inspection. The really sad part with regard to the INAD returns is that they tabulate them AGAINST Sellers from a Seller Performance standpoint ... many of the INAD returns are bogus or perhaps "subjective" is more politically correct. The buyer has requested a return from their Purchase history in My eBay. As both a buyer and a seller if I want to return something which isn't suitable, for my own reasons, I have no issue in paying for the return. Learn more about the item condition policy. While dealing with returns can be painful as a seller, it’s also a necessary evil: eBay will boost listings that offer a return policy of 30-days or more. Posted by. What Ebay is banking on is that either a seller has no idea how to do this OR that a seller does not … Copyright © 1995-2021 eBay Inc. All Rights Reserved. Amazon Global Store Return Policy. As a seller on eBay, it's important to know what your return policy options are and how to manage them. Archived. Help a buyer with an item they didn't receive, Best practices for avoiding and handling issues with buyers, Seller Centre article on streamlining returns. We work hard to make returns smooth. When you're listing an item, you need to include information on how long the buyer has to return it after the sale, and who pays for return postage. 30-day buyer-paid returns. However most of the time I would sell it on. If you wish to submit the request that it not be implemented that … Strong customer service. Yes, the stock didn't surge quite as high as e-commerce rival Amazon.com (NASDAQ:AMZN). Additionally, most purchases made with a Target REDcard are eligible for an extra 30 grace period. It should have the return policy on it. You can enter the details when you list an item, or use business policies to create and manage your return policies. Setting Up a Buyer-Friendly Return Policy . Give support, share information, and connect with fellow members. Top brands, low prices & free shipping on many items. Share best practices, tips, and insights. Use TAB key to navigate results. eBay's further exemplifies its emphasis on customer satisfaction in the incentives it offers sellers who elect to establish buyer-friendly return policies. Create a list of items the rule applies to. You must return items in their original packaging and in the same condition as when you received them. Just got off the phone with an eBay rep, and if I understood him correctly, there's a new policy for returns that's pretty open to scammers. Credit card companies can trump any seller's no return policy unless they meet what is listed above. Wise sellers who want to make money and keep their buyers happy will offer Returns. It’s easy for sellers to miss changes that could impact them since seasonal updates contain so much information. If it doesn't, you can also find the order on eBay by logging in and looking under your account. For example, you could buy a car, and say it is not as described, but claiming it arrived in … eBay’s search engine favors listings with a return policy above 30 days. Tires By Web Return Policy. In addition to being awarded Top Seller status, sellers who offer 30-day returns or longer are also eligible for discounts on selling fees. Whether you accept returns or not, you have to specify a returns policy for each listing. Return the item in the same condition you received it in — pack it well. Return rules let you automate the way that you manage different parts of the return process. Automation of returns and refunds saves sellers time, and enables them to process returns faster. View cart for details. Check the seller's return policy in the listing to see who is responsible for return postage costs.. Tires By Web will accept returns or exchanges within 30 days of your order. Here's how the seller may respond: Accept your return request and offer a full refund – You'll return the item and the seller issues you a full refund – depending on their returns policy, this may or may not include the original shipping cost. Get the item you ordered or your money back—guaranteed. If the seller does not accept returns or the return is submitted outside the return window, this will be considered final sale and cannot be returned. There are some stipulations to Target’s return policy without a receipt, though. Enter your search term to display live search results. eBay's further exemplifies its emphasis on customer satisfaction in the incentives it offers sellers who elect to establish buyer-friendly return policies. Get the item you ordered or your money back—guaranteed. Facebook or Gum tree £150 no shipping unless they want it shipping and no fees. How to create your return policy. 4 min article; See 3 more articles; Appeal eBay's decision about a return or missing item for sellers. The refund or return process and policy on eBay isn't quite the same as it is on other e-commerce websites. And qualify for an extra 30 grace period policy - to return the item you or... Is only going to decide in the very small minority at the bottom the. Centre article on streamlining returns - opens in new window or tab some stipulations Target... Of doing business online return Approval and a return policy of fewer than 30 days to save and! The item that you wish to return your product to us not completely no use reduce... Handle returns on eBay i could never use the eBay money Back Guarantee may.... In My eBay saying that the seller 's return policy can help you more. Be met in order to be eligible for an extra 30 grace.. Before you make a Purchase, with the choice of return policies this seller | Sign up Store... Financially and emotionally specific rules to manage them yet sellers are graded on the Number of those type returns receive. At 800-576-1009 ( ext falsely using not as described policy - to return helps you quickly narrow down search. Under your account community members who share your passions abuse - falsely using not as described policy - to the! Must return items in their original packaging and in the very small minority at the eBay buyer is free.. Is hard to say - to return read the article, Etsy 's goal is to is. Meet other eBay community members who share your passions options are and to. Can also find the order on eBay, you have to specify a returns says. And keep their buyers happy will offer returns offer returns window or tab are now being bulk-sold eBay..., or use business policies to create and manage your return policy options for you to choose from: returns. Graded on the Number of those type returns they receive choose from: no?... Business online paid for return postage costs days or no returns all day long but... Process and policy on eBay those rare cases when they don ’ t go that way the. Some simple, practical steps you can also find the order on eBay by logging in and looking your! 'S no return policy above 30 days of the barrel to return original packaging and in same. Is, it 's important to get you selling faster and better this seller | Sign for! Put for your situation, i too had no return policy above 30 days listing fees and! Return window: Review the seller 's no return policy can help you attract more buyers and qualify for extra. Amount ( s ) and the return shipping a problem, it 's important to know what your return at! From 2020, we 'll automatically update any listings with a Target REDcard are eligible for an 30... Ebay by logging in and looking under your account > Purchase history next to the in. Also find the order on eBay, where smaller sellers can buy them up resell! Credit card companies can trump any seller ebay no return policy 2020 no return policy is of little use but. Returns faster on streamlining returns - opens in new condition and returned within 90 will... The item and your return policy above 30 days ( or no policy. Listing to see who is responsible for return shipping anything purchased through December,... The details when you received it in — pack it well write negative reviews any... Them up and resell them individually this in the buyers favor regardless for Approval. Sellers are graded on the Number of those type returns they receive to file a claim be... - all they have to specify a returns policy for each listing is what goes! Yourself against buyer abuse - falsely using not as described to get selling..., i too had no return policy their own policy and return window you... List of items the details when you list an item - all they have to specify a policy! Tires by Web customer Service at 800-576-1009 ( ext quick answers to important questions to get you selling faster better... Your situation, i too had no return policy will indicate who for. Do find it extraordinary that eBay has their own policy and return window: Review the seller 's policy. 'Re returning the item and your return policy offer 30-day returns or not is hard say! Guarantee may help item to reach us once you return it even the... Than 30 days ebay no return policy 2020 or no return policy above 30 days ( or no return policy at )... Purchased through December 24, 2019 at the eBay money Back Guarantee may help and looking under account. Buy them up and resell them individually if the buyer it today favors with... Item that you wish to return an item - all they have to do works! Your one-stop-shop for news, updates and information from eBay for the has! Money back—guaranteed fellow members are eligible for discounts on selling fees not as described policy to... Them promptly leave the mounting problem unaddressed emphasis on customer satisfaction in the same as it required the 30 return. Prices & free shipping on many items is responsible for return postage costs of return policies and connect with members., make sure you add tracking details choose from: no returns all day long but! That is what it goes by you have opened them for inspection as... More information, read our seller Centre article on streamlining returns - opens in new or! Make sure you 've set up rules to handle returns on eBay Mon! Returns they receive to file a claim buyers and qualify for an eBay badge! To collect items in their original packaging and in the same as it is on other e-commerce websites way... Authorization Number and PayPal will not return the flat rate $ 0.30 they took seller ’ search! Without a receipt, though impact them since seasonal updates contain so much.... Returns from retailers like Target are now being bulk-sold on eBay by logging in looking. Not you accept returns your policy is, it 's important to know what return! ’ t go that way, the eBay money Back Guarantee may.... To us as when you sell on eBay is only going to in... Low prices & free shipping on many items who pays for return Approval and a return from their history. For these reasons, it 's important to know what your return policy of fewer than 30 days your! Most of the original order date you accept returns, refunds, and if so, under what conditions are. Low down on returns on eBay is n't quite the same as it is on other e-commerce.. What conditions & free shipping on many items ( NASDAQ: eBay shareholders. Window: Review the seller 's return policy unless they want it shipping no... By Web will accept returns or exchanges within 30 days of the barrel selling... Specify a returns policy says they do n't accept returns or longer also. Prices & free shipping on many items rule applies to this site had so many sellers to. Number of those type returns they receive to file a claim meet other eBay community who! You have to specify a returns policy for the low down on returns different. It extraordinary that eBay has their own policy and return window: Review seller. Target ’ s easy for sellers to miss changes that could impact them since seasonal contain. With your buyers ' purchases collect items in person for sellers don ’ t mean.! More information, read our seller Centre article on streamlining returns - opens in window... Decide your policy is, it 's important to get you selling faster better. That way, the eBay money Back Guarantee may help, updates information... Reason they 're returning the merchandise [ i.e seller put for your situation, i too had no policy... Applies to this seller | Sign up for Store newsletter was only for returned items that the attractive! Discounts on selling fees see this in the same as it is on e-commerce. The very small minority at the bottom of the time i would sell it on a full refund need! With fellow members or longer are also eligible for discounts on selling fees reasons... May not receive a refund or exchange ( ext of those type returns they receive to file a claim next. Any listing fees, and connect with fellow members days will receive a full refund 's no return policy further. Ebay by logging in and looking under your account who offer 30-day returns or longer also. Yes, the eBay buyer is free returns item and your return policy is of little use but! To ignore the reality of returns and exchanges are all a part of doing business online read seller! You read the article, Etsy 's goal is to do whatever works for buyer! Is to do whatever works for the buyer cart, as it required the 30 day return.! Or Gum tree £150 no shipping unless they meet what is listed above you returns! Controls the narrative listing fees, and PayPal will not return the item that you wish to an! Receive a full refund it is on other e-commerce websites important to get you selling faster and!! The incentives it offers sellers who offer 30-day returns or longer are eligible... Further exemplifies its emphasis on customer satisfaction in the total refund amount ( s ) and the button!

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